SHIPPING, PACKAGE PROTECTION & RETURNS
SHIPPING POLICY
WE OFFER FREE STANDARD SHIPPING ON ALL ORDERS OVER £50 WITHIN THE UK & EU AND FREE EXPRESS SHIPPING WORLDWIDE ON ORDERS OVER £125. FREE SHIPPING IS APPLIED AUTOMATICALLY AT CHECKOUT.
UK/EU SHIPPING*
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EVRI STANDARD (2-4 BUSINESS DAYS) - £5
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FREE ON ORDERS OVER £50
REST OF THE WORLD*
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REST OF WORLD - £25
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FREE ON ORDERS OVER £125
WE AIM TO DISPATCH ALL ORDERS WITHIN 2 WORKING DAYS, BUT DURING BUSY PERIODS, THERE MAY BE SLIGHT DELAYS. ALL ORDERS ARE SHIPPED VIA EVRI.
*PLEASE NOT WE CANNOT SHIP TO PO BOXES
* FINLAND, DENMARK, SWEDEN OR NORWAY WILL BE DELIVERED TO THE RECIPIENT'S CLOSEST PARCELSHOP. PLEASE BE ADVISED THAT PARCLS CAN ONLY BE HELD AT THE PARCELSHOP FOR A LIMITED AMOUNT OF TIME, BEFORE BEING RETURNED TO SENDER.
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RETURN & EXCHANGE POLICY
YOU MAY RETURN ANY NON-SALE ITEM WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND. ALL ITEMS MUST BE UNWORN, UNWASHED AND IN ORIGINAL CONDITION, WITH TAGS AND PACKAGING INTACT (INCLUDING PLASTIC WRAP AND IF POSSIBLE, THE ORIGINAL DELIVERY BOX). PLEASE INCLUDE THE ORGINAL INVOICE OR PACKING SLIP WITH YOUR RETURN.​
PLEASE NOTE:
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UNDERWEAR AND SALE ITEMS ARE FINAL SALES - NO RETURNS OR PRICE ADJUSTMENTS.
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TO START A RETURN, CONRACT OUR CUSTOMER SERVICE TEAM BY EMAIL INFO@LAITH.STORE WITH YOUR ORDER NUMBER AND RETURN AS SUBJECT LINE.
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RETURNS ARE HANDLED VIA EVRI, WITH COLLECTION OR DROP-OFF OPTIONS ARRANGED BY OUR TEAM.
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EXCHANGES
AT THIS TIME, LAITH RETAIL LIMITED PURCHASES CANNOT BE EXCHNAGED. ANY ORDERS MUST BE RETURNED THROUGH THE RETURNS PROCESS AND THE NEW ITEM(S) REPURCHASED THROUGH THE WEBSITE